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Careers

The Spa Hotel, delivering excellence every day, every guest, every time.

Our Latest Vacancies

A message from our General Manager “Our people are crucial to the success of The Spa Hotel. We care about developing every person to reach their full potential. It’s a fast-paced environment, creating peoples perfect stay and this wouldn’t be possible without our dedicated team. We are on an exciting journey, and we are looking for motivated and talented individuals who are committed to delivering excellence”.

Our values:
Excellence | Ownership | Passion | Collaboration

Leisure Assistant

The Role

We are looking for a friendly, enthusiastic and hands-on Leisure Assistant to join our Spa & Wellness Club at The Spa Hotel.

Our club welcomes hotel residents, spa guests and local members and offers a friendly, social environment alongside our gym, pool, spa and wellness facilities.

This is a varied, practical role combining excellent customer service and reception duties with the day-to-day cleaning, pool operation and maintenance of our leisure facilities.

Working 5 days out of 7 on a rota, shifts will vary and include early mornings, evenings, weekends and bank holidays.

Key Responsibilities

  • Welcoming members and guests, providing excellent customer service.
  • Running the reception desk, answering calls and taking bookings and membership enquiries.
  • Opening and closing the club independently, working alone and completing all required opening and closing procedures.
  • Assisting with routine pool and leisure maintenance following training and procedures.
  • Carrying out regular cleaning of the pool, changing rooms, showers, gyms, saunas, steam rooms and other leisure areas.
  • Keeping all guest and operational areas clean, safe and presentable.
  • Carrying out routine health & safety checks and reporting faults or maintenance issues.
  • Working safely with cleaning products and pool chemicals, following COSHH procedures and wearing required PPE.
  • Supporting the wider Spa & Wellness team with the smooth running of the facilities.
  • Personal training & gym class sessions where appropriately qualified.

About You

Previous experience in a leisure, gym, fitness, spa or hospitality environment is desirable. A Personal Training qualification would be an advantage.

Most importantly, you will be:

  • Warm, friendly and confident with excellent communication skills.
  • Reliable, organised and able to work independently.
  • Comfortable working alone and taking responsibility for the club when opening and closing.
  • Comfortable with computers and booking systems.
  • Interested in fitness, wellness or beauty.
  • Happy to get hands-on with cleaning, pool testing and routine maintenance.
  • Able to work flexibly across a 7-day rota.

Please note: this is not solely a reception, customer service role or personal training role. Cleaning, pool testing and routine leisure maintenance are an important part of the position. Full training will be provided.

Benefits

  • Uniform provided
  • Free parking
  • Discounted gym/spa membership following successful probation
  • Training and development opportunities
  • Beautiful hotel, spa and leisure environment
  • 50% off treatments

Vacancy Form

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